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Student Technology Consultant (UW Bothell/Cascadia)

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Posted 22 April, 2014. Open until filled.


Bothell Campus Library

Job Title:

Student Technology Consultant

Date Posted:

22 April, 2014.

Closing Date:

Open until filled

Number Available:

Up to 5


$10.50 per hour.


Up to 19.5 hours per week.
Schedule variable, may include evenings and weekends.


The Bothell Campus Library features more than 150 computers, most with Microsoft Windows 7, Office 2010, Internet access, and other programs and applications to support student and faculty research. In addition, there are six scanning workstations, an adaptive technology workstation, and a fee-based print and copy service.

This position will work closely with other Library staff to provide service in support of UW Bothell and Cascadia Community College student research, writing, and presentation needs. Duties include:

  • Under the general supervision of Library Technology Services staff, assist and instruct Library patrons in the use of computer software and hardware. (For example: Word, Excel, PowerPoint, Acrobat, web editing , scanning, printing, and file transfer applications).
  • Assist in the maintenance of computer workstations in the Bothell Campus Library Information Commons, computer classrooms, and common areas.
  • Provide in-person and telephone technical support for on and off-campus access to resources, including the UW Libraries off-campus proxy service, and Electronic Reserves.
  • Circulate, re-image and assist in the maintenance of circulating laptop computers.
  • Other duties as assigned.

    Required Qualifications:

    • A strong commitment to providing high quality customer service.
    • Experience using the internet to connect to web resources and cloud services.
    • Familiarity with Microsoft Office including, Word, Excel and PowerPoint.
    • Familiar with the UWB/CCC co-located campus and its resources.
    • Ability to learn new software and adapt to the changing needs of the Campus Library and Information Commons.
    • Able to communicate clearly both verbally and in writing.

    Desired Qualifications:

    • Demonstrated ability to troubleshoot computer hardware/software/connectivity problems.
    • Experience working independently and collaboratively to resolve issues and provide support.
    • Experience using MS Windows and familiarity with Macintosh computers and operating systems.
    Additional Information:

    This position is located on the UW Bothell / Cascadia Community College Campus and is open to students enrolled in a degree program with either the UW or Cascadia.

    Work Study students are eligible and encouraged to apply.

    Application Process:

    1. Complete a UW Libraries student job application form. To ensure compatibility and consideration, complete the application form using Adobe Reader; some programs, including versions of Mac Preview, are not fully compatible with PDF forms.
    2. Cascadia Students: If you don't have a UW NetID, first get a UW NetID. Contact Campus Library staff with any questions.
    3. Submit the following items by uploading them to the Library student employment online dropbox.
      • Application form
      • Resume


    Selected applicants will be contacted for an interview.

    For additional information or questions regarding student job opportunities, or for assistance with the application process, please contact the Student Employment Coordinator, UW Libraries:
    Erik Dahl