Home / COVID-19 Updates / UW Libraries Student FAQ for 2020/2021

UW Libraries Student FAQ for 2020/2021

This FAQ provides answers to common questions about the Libraries to help students navigate remote learning, available resources, and potential changes to operations due to COVID-19. We recognize that lack of access to the Libraries buildings and facilities is a challenge for students, but know that UW Libraries is here to support you with a wide range of services to help you succeed, whether you are on campus or off. See the “Get Help” section below and keep checking our Libraries COVID Update page and social media for the most up-to-date information.

When will the Libraries open?

  • The Libraries is in Phase 2, and during Phase 2, no Libraries buildings are open to the public. Together with UW partners, we are assessing how and where some Libraries spaces might be able to open up for individual study in Phase 3. Moving between phases depends on a significant change/shift in the public health situation. When we know more about the timing of Phase 3 and changes to our reopening plans, we will share updates on social media and on our COVID Update page  immediately.
  • This chart outlines the types of services planned for each Phase.
  • We need your help – students’ commitment and willingness to protect each other as part of the Husky PACK Pledge is essential to the Libraries’ ability to open and maintain study areas.

What resources are available?

  • No-Contact Pick-Up Service is available, and you can now request and pick up items at each campus!
  • This Welcome Video from UW Libraries shows you how to access all of the resources available to you right now,  including online journal articles, databases, and e-books that can accessed from off-campus (and just about anywhere in the world!) including temporary access to over 1 million additional electronic books and resources through our HathiTrust partnership. All you need is an internet connection and your NetID. Read the Husky OnNet or the off-campus proxy FAQ on how to securely connect to UW Libraries resources.
  • See also Books, Textbooks, E-Resources section below.

Where CAN I study on campus?

The HUB: The HUB is open with limited operations as an informal learning space for individual UW community members. Access is limited to UW students, faculty, staff, and non-UW guests with previously scheduled appointments. The HUB is only accessible with a Husky Card during specified hours of operation. Learn more about visiting the HUB

See also UW COVID Autumn Quarter FAQ in the section Career Services, Greek Life and other Student Services.

Computers and Wi-Fi

Books, Textbooks, E-Resources

  • No Contact Pick-Up is available - request items online and pick-up at your designated campus Library.
  • Textbooks and Ebooks:
    • The UW Libraries buys e-textbooks *if* they are available for academic libraries to purchase. In most cases, commercial textbook publishers will only sell e-textbooks to individuals and will not allow libraries to purchase them. It is unlikely that your course text will be available in an e-book format for us to purchase (as much as we'd like to)! The Libraries is encouraging instructors to consider alternative e-books or Open Educational Resources for autumn quarter courses.
    • when you get your reading list for fall quarter, do a Course Reserves search to see if an electronic copy of your textbook is already available. If not, contact your instructor and ask them to make a reserve request for class materials. They might also be able to connect you with alternative electronic readings.
  • Scanning articles and book chapters:
    • Interlibrary Loan continues to request and fill scans of articles and book chapters but cannot fill requests for physical materials at this time.

Returning and Renewing Books, Fines When Buildings Are Closed

    New students

    • Access: New, incoming students can expect to have online access to UW Libraries' resources approximately 1-2 weeks prior to the start of fall quarter.

    Graduating students

    Get Help!

    • Connect with a Librarian ANYTIME:
      • Librarians can help you with your research online! Chat live 24/7 with a librarian: You can email us, or chat with a librarian 24 hours a day, 7 days a week, from home.
      • Subject Librarians are available for online consultations via phone, email or Zoom.
    • Writing and Research: Odegaard Writing and Research Center (OWRC) librarians provide guidance with all stages of the research process, including defining a research question, exploring background information, finding research sources, and more. Consultations are in Zoom and must be scheduled in advance. 
    • Let’s Talk in Odegaard Library is now online! Let’s Talk student counselors hold drop-in hours via video conference. Let’s Talk drop-in visits are free, confidential and there is no appointment necessary
    • Digital Media Tools and Resources: Get online/remote help with audio/visual/streaming media tools and software (e.g. Photoshop, Illustrator, etc.) through the Libraries Media Arcade team.

    See also Libraries Top 10 Tips for Finals Week (and all year long!)