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Assessment Projects

In addition to large-scale Libraries-wide surveys, the Libraries also engages annually in targeted projects focused on specific questions, services, spaces, and/or user groups. Results from these focused projects are used for the ongoing improvement of Libraries support for faculty and students. This page provides a selected list of Libraries assessment and usability projects.

 

2017-18

Engineering Space Assessment

This project employed quantitative and qualitative methods to assess space use and needs at Engineering Library. Results from this project complement results from the In Library Use Survey and address growing needs for flexible spaces for teaching, learning, and research. Results were used to make changes to furniture, signage, and improvements to group and individual study spaces.

 

UX Cafe Sessions

Information Technology Services and Digital Strategies' pilot of small-scale, walk-up usability sessions designed to improve the Libraries online services and resources. The 2017-18 reports detail activities, results, and changes.

 

Government Publications, Maps, & Microforms Space Assessment

This project employed quantitative and qualitative methods to assess space use and needs in the Government, Maps, and Microforms area of Suzzallo Library. Results from this project complement results from the In Library Use Survey and address growing needs for flexible spaces for teaching, learning, and research. Results were used to make improvements to furniture, signage, and equipment.

 

Libraries Outreach Assessment Toolkit & Reports (ongoing)

Libraries Outreach Assessment Toolkit
The Undergraduate Student Success Team <http://www.lib.washington.edu/ougl/about/staff/undergraduate-student-success-team> (Learning Services) created the library outreach assessment toolkit, a group of adaptable and flexible template documents that guide the assessment process for outreach activities. Grounded in a mixed-methods assessment approach, the toolkit can be used for any category or level of outreach. The toolkit serves as a vehicle for ongoing communication with stakeholders and partners, and demonstrates the value and impact outreach activities have on library users. The toolkit is available for use via Google Drive. The Outreach Toolkit Overview document <https://docs.google.com/document/d/1nbFBuUkRAurjcslBFJqgrbjPszgXoCIvptgoqsD5i8Q/edit?usp=sharing> provides a starting point for using and adapting the toolkit for your own needs.

Created by the Undergraduate Student Success Team, the toolkit is a group of adaptable and flexible template documents for assessment of outreach activities. The toolkit is available for use via Google Drive. The Outreach Toolkit Overview document provides a starting point for using and adapting the toolkit. Reports for 2017-18 include outreach activities such as a Transfer Student Social and Transfer Student Tours.

 

Libraries Hours Assessment

This project aggregated system-generated data to show hourly patterns of use across the Libraries. Data from this project helps guide decisions about opening, closing, and special hours across the system.

 

Media Browsing Collection (report coming soon)

This project employed user experience (UX) methodology to reorganize the media browsing collection in Suzzallo Library in collaboration with Access Services. The report summarizes the searching, wayfinding, and browsing tasks that informed a series of changes to the organization of the collection.

 

2016-17

Graduate Student Citation Management Needs
This project, which arose out of results from the 2016 Libraries Triennial Survey, employed a Design Thinking approach to understanding the citation management needs of graduate students at the University of Washington. Results are being used to improve citation management support services.

 

Research Commons Library Use Survey
Short paper survey distributed to those using the Research Commons during five sampling periods in February-March 2017. Results are used to inform furniture and other space-related improvements.

 

2015-16

24/7 Online Chat Service Assessment
A project focused on a content analysis of UW Libraries’ chat reference transcripts to assess user populations and the types of questions they ask. The report identifies optimal staffing models and areas for improvement in chat and related Libraries services.

 

Understanding Transfer Student Needs
This project employed a Design Thinking approach to understanding the needs of transfer students at the University of Washington. The project, led by staff at Odegaard Undergraduate Library, resulted in changes to Libraries events, programming, and outreach to transfer students.

 

Foster Business Library Space Assessment
This project employed quantitative and qualitative methods to assess space use and needs at Foster Business Library. Results from this project complement results from the In-Library Use Survey and addresses growing needs for programming and instruction spaces.

 

UW Bothell Teaching & Learning Assessment Program: Revised Student Learning Outcomes
UW Bothell & Cascadia library project to revise information literacy (IL) student learning outcomes in light of the new Framework for Information Literacy for Higher Education.  The outcomes form the basis for annual student learning assessment activities.

 

Odegaard Undergraduate Library Active Learning Classroom Assessment Project, Year Two
The Active Learning Classroom research team explored the social interactions that occur in the classrooms. The project focused on selected courses to understand how interactions in the classrooms affect the quality of student learning experiences and their perceptions of themselves as learners. The project resulted in five Active Learning Classroom profiles.

 

2014-15

Odegaard Undergraduate Library Active Learning Classroom Assessment Project, Year One
A collaborative assessment project focused on the challenges and opportunities for teaching and learning instructors and students in new Active Learning Classrooms. The project team also sought to gather data to inform best practices for active learning strategies and future classroom designs.

 

UW Bothell Teaching & Learning Assessment Program: Nursing Program Student Learning Assessment
Librarians assessed key outcomes for student learning in UW Bothell's BNURS 350, Critical Thinking in Nursing, a core course in the Nursing program at UW Bothell.